Meet the Experts
Meet the Experts
As we celebrate our 50th anniversary, we've been catching up with friends at some of our favourite small ship cruise lines.
Ken Charleson is Managing Director at Hebridean Island Cruises, where he began as a non-executive director 17 years ago, and we spoke to him at an exciting time for the company.
A: We are a proudly independent British cruise company operating a single tiny ocean ship, Hebridean Princess (50 guests), out of Oban, as well as a selection of river cruises. We have a loyal clientele and enjoy an extraordinary 74% repeat rate.
A: When Her Majesty the Queen chartered us FOR THE SECOND TIME! We were originally recommended by another family member (Princess Anne!), and she chartered Hebridean Princess for her 80th birthday, which was amazing. When she came back for a second time, that was a true accolade, it showed us we had done something (everything?) right first time around…
A: I've run two marathons (Glasgow). My time was 3 hours and 17 minutes. Actually, finishing it was a mistake - I just meant to do the first ten miles to support a friend.
A: Attention to detail. This is not just something we say. We take our relationship with our customers extremely personally, we respond immediately, and we know their preferences inside out. That's why 74% return… and that's how we get to know them so well!
A: Lord of the Glens. We just bought it! I can't tell you any more at this stage, but watch this space…
A: The Mundy team has the same ethos and service levels as ours. They take care of clients, with lots of attention to detail. Like us, they don't try to be all things to all people - they are specialists in what they do. At Mundy, they don't bother with mainstream cruising and big ships. They focus on top quality products, and they understand them inside out.
Find a cruise
From Invergordon to Invergordon
23 Jul - 1 Aug 2026 (9 Nights)
From £12,790 per guest
From Kyle of Lochalsh to Oban
27 Jul - 3 Aug 2026 (7 Nights)
From £4,700 per guest
From Invergordon to Invergordon
1 Aug - 10 Aug 2026 (9 Nights)
From £12,790 per guest
From Oban to Kyle of Lochalsh
3 Aug - 10 Aug 2026 (7 Nights)
From £5,400 per guest
Related articles